Google Workspace is changing all the time, and the weekly updates that Google sends out are great. Now, we not only do training with Google Workspace admins for our projects, we also talk to their Google Cloud counterparts as well. But with Google Workspace often being the entry point to Google Cloud, we’ve had to become more knowledgeable about the platform as a whole. It used to be that you were a systems admin who also took care of the Google portion as well. How has the Google Workspace Administrator role changed over the last few years? Calendar interop, which allows users in different systems to see availability, has been a big area of focus as well. And we’re doing a lot of Context-Aware Access to make sure users only have as much access as IT compliance allows in our deployments. The extent of DLP isn’t just Gmail and Drive anymore it extends into Chat. There’s still Gmail and Calendar configurations, but the security posture that Google offers now-they’ve really upped their game. Since then, what you can accomplish in the admin console has really taken off. There were calendar issues, some mail routing issues, maybe a little bit of data loss prevention (DLP), but that was about it.Ībout 5 years ago, I transferred into Google Deployment and really got to see all that went on with deploying Google Workspace and troubleshooting advanced issues. At that time, there were fewer admin controls for Google Workspace. When I first started, I was doing Google Workspace Support as a Level 2 Administrator. What was it like starting out as a Google Workspace Administrator? He holds a Professional Google Workspace Administrator Certification and has worked with Google Workspace for more than six years. Erik is a Deployment Engineer and Pod Lead. To mark the moment, we sat down with Erik Geerdink from SADA to talk about how the Google Workspace Administrator role and demand for this skill set has changed over the years. We’ve rebranded the Professional Collaboration Engineer Certification to the Professional Google Workspace Administrator Certification and updated the learning path.
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